Policies

Children Policy: Children welcome
Smoking Policy: No smoking
Pet Policy: No pets

Booking Terms

Cancellations: If You cancel Your Booking more than 4 weeks before the scheduled date of arrival, a full refund of the amount paid will be processed to Your credit or debit card within 5 working days. If You cancel Your Booking within 4 weeks of the scheduled date of arrival, a minimum charge of £100.00 to a maximum equivalent to 50% of the total Booking price that includes any supplements selected by You will be levied. To make a cancellation You must call us on 020 7935 9300 and quote Your reservation number, name and check-in date and have details of Your credit or debit card available. Amendments to amend Your Booking, call Us on 020 7935 9300. If you amend Your Booking within 48 hours of the scheduled check-in time on the date of arrival, and as a result You cancel any room night with less than 48 hours notice a charge equivalent to the total price (including any supplements selected by You) for that room night may be levied. Payment The total price quoted for the Booking is payable and will be charged to Your credit or debit card at the time of Booking. All additional goods and services purchased during your stay must be paid in full on presentation of invoice at check-out. Conditions of stay We have some standard rules that are designed to ensure that we comply with regulations relating to matters such as fire, health and safety, and to enhance the comfort and wellbeing of our guests. If you would like to check our conditions of stay please contact us. We reserve the right to terminate Your Booking immediately without being liable for any refund or compensation where You engage in unacceptable behaviour that causes a disturbance or nuisance to other guests. Liability Other than for death or personal injury caused by Our negligence or misrepresentation, Our total liability to You is limited to the price of the Booking and to the fullest extent permitted by law all warranties are excluded and in no circumstances will We be responsible for any indirect or special damages. We will not be liable for failure to perform to the extent that the failure is caused by any factor beyond Our reasonable control. You are responsible for any damage or loss caused to Us or our Our property by Your act, omission, default or neglect and You agree to indemnify Us and to pay Us on demand the amount reasonably required to make good or remedy any such damage or loss. Data protection We may process the information You provide to Us for the purposes notified by Us to the Information Commissioner. By making a Booking, You consent to this processing of information.

Accessibility information

Number Of Floors:5