Children Policy: Children welcome
Smoking Policy: No smoking
Pet Policy: No pets

Booking Terms

All reservations made directly with The Windermere, either via our direct website, or direct with our reservations department, must be guaranteed to one of the following card types; MasterCard, VISA card or American Express card. Payments are subject to the terms and conditions of the rate type / cancellation policy chosen and confirmed at the time of booking.Cancellation Policy Cancellations must be received within the cancellation policy indicated on the reservation. Payments for advance purchase rates are not refundable in the case of modification, cancellation or no-show. Guests are always advised to take out travel insurance against cancellation.Payment The following payment methods are accepted; Cash in GBP, MasterCard (debit or credit), VISA (debit or credit), Maestro, American Express or Bank Transfer. In the case of bank transfers, cleared funds must be received prior to the date of arrival. You are responsible for any bank fees or charges. Any unpaid charges will be due on arrival.Early Arrival & Late Departure Check-in time is 3pm. If your arrival is earlyier in the day, and you prefer immediate access to your room, we recommend reserving for the prior night to guarantee immediate access to the room. Similarly, we recommend reserving the additional night for late departures, if you wish to guarantee the room beyond the usual check-out time of 12pm.Room Occupancy Occupancy of our guest rooms is fixed at the time of booking. We reserve the right to transfer you to alternative accommodation within our properties, add a supplement to your bill, turn you away, or make any other decisions we deem necessary in the given circumstances.Room Availability We cannot guarantee specific rooms, though we always endeavour to fulfill all guest requests where possible.Damage to Hotel Property We reserve the right to charge guests the cost of rectifying damage, caused by the deliberate, negligent or reckless act of the guest to the hotel’s property or structure. Should this damage come to light after the guest has departed, we reserve the right to make a charge to the guest’s credit/debit card, or send an invoice for the amount to the registered address. We will however make every effort to rectify any damage internally prior to contracting specialists to make the repairs, and therefore will make every effort to keep any costs that the guest would incur to a minimum.Removal of Hotel Property We reserve the right to charge guests the cost of replacing any items that are removed from the premises without consent. The charge will be the full replacement cost of the missing item, including any carriage charges.CCTV CCTV is in operation in the public areas of The Windermere at all times. This activity is carried out for the security of our guests and staff.Accuracy of Details Whilst every effort has been made to ensure accuracy, please remember that facilities and services may alter. The Windermere cannot be held responsible for any changes that arise or errors that might have occurred. All details are accurate to the best of our knowledge at the time of publication. We cannot, however, be held responsible for any changes which occur from time to time.

Accessibility information

Number Of Floors:5