Policies
Children Policy: No preference
Smoking Policy: No smoking
Pet Policy: No pets
Booking Terms
We reserve the right to pre-authorise your card for an amount equivalent to the cancellation fee as soon as the cancellation deadline has passed.A pre-authorisation does NOT trigger a charge to your card but your bank may show this amount as a "future pending transaction" since it will be payable should you not arrive at the hotel. A pre-authorisation may however affect the credit limit that allowed on your card since your bank will regard this booking as a committed expense once the cancellation deadline has passed.The pre-authorisation is not a charge and will be replaced by a full charge when you check-out or if you should cancel your reservation passed the cancellation deadline.All our guests are expected to behave reasonably and courteously to other guests and to staff at all times and we reserve the right to refuse your custom or charge your card should your behaviour cause unacceptable loss of business to the hotel due to any disruption or damage you might have caused.
Accessibility information
Number Of Floors:3
Support for the Mobility Impaired
Hookwood Lodge is a classic Victorian Lodge and we are working on making our hotel accessible to all.Support for the Visually Impaired
NoneSupport for the Hearing Impaired
None