Policies

Children Policy: No preference
Smoking Policy: No smoking
Pet Policy: No pets

Booking Terms

Thank you for your booking interest in 20A Howards Road. Please see the Booking Terms & Conditions below:20A Howards Road, Plaistow, LondonTelephone (UK): 07862 737630 or 07940 710623 Email: fullhouse.links@gmail.comCheck-In/Out Period: Check-in is after 4.00pm (an earlier baggage drop-off is possible on the day, by prior agreement). Check-out is at 11.00am at the latest – please respect this request as it allows time for us to prepare for subsequent guests.This is a non-smoking property, although smoking outside is permitted under the strict condition that any litter/ash is properly discarded. Additional cleaning charges will be applied if these rules are not strictly respected.Booking Confirmation: Paid deposit acts as confirmation of your acceptance of these Terms and Conditions.Reservation Deposit: A payment of 75% of the full rental cost is required to secure the reservation. A period of seven days will be provided to allow for this payment to be received, during which the booking will remain as ‘provisional’. Please therefore ensure that this payment is made quickly to avoid potential loss of the requested dates (especially for peak periods). The balancing 75% payment must be made not less than a week before the arrival date, but if payment is not received by the due date, the owners reserve the right to give notice in writing that the reservation is cancelled.Payments: Our preferred payment method is via direct bank transfer which normally incurs no costs for either party, but if any costs do accrue (overseas via BIC / SWIFT for instance) then any and all concomitant charges must be fully prepaid by the client. Payments can also be made via VISA/Debit CardMaintenance: The client agrees to be a considerate tenant and to take good care of the property, and is required to leave it in the same condition as at the start of the rental period. Please ensure: - No damage is done to the property or its contents, beyond normal wear and tear, and on departure the property is left in a clean and tidy condition. - All waste and rubbish is placed in the bins provided, and dishes are cleaned. - The maximum occupancy size is respected. - All keys are left behind on departure. - No linens are lost or damaged. - No late departure. - The renter is not evicted by the owner or by local law enforcement.Please note, however, that this clause shall not limit the client’s liability to the owner for gross damage or negligence.Property Defects: The client is kindly requested to report to the onsite owners any defects in the property or equipment so that arrangements can be made to expediently replace or repair the fault. This will hopefully assure you of an enjoyable stay and ensure that the following clients enjoy the same benefits.Cancellations: Cancellation of the booking more than 1 week prior to the arrival date will result in forfeiture of the booking deposit, although if another client can be found for the allocated dates then this may be refunded, less a 50% discretionary fee. For cancellations within 1 week of the letting (i.e. after full payment has been received) this will again result in the total loss of all sums paid unless a replacement booking can be found (where you may receive a partial refund). Please also note that early departure does not warrant any refund of booking cost.Maximum Occupancy: The maximum number of guests is limited to five people.Falsified Bookings: Any booking obtained under false pretences will be subject to the forfeiture of any advance payments, deposit and/or rental money, and the party will not be permitted to check in.Pets: No pets are allowed.Parking: There is ample space on the street for parking of vehicles, but there are no garaging facilities.Liability Limitations: The owner shall not be liable to the client for any of the following: - For any temporary defect or stoppage in the supply of public services to the property - For any loss, damage or injury which is the result of adverse weather conditions, riot, war, strikes or other matters beyond the control of the owners - For any loss or inconvenience caused to, or suffered by, the client if the property is destroyed or substantially damaged before the start of the rental period. In any such event, the owners shall, within seven days of notification to the client, refund all sums previously received in respect of the rental period. - Under no circumstances shall the owners’ liability to the client exceed the amount paid to the owners for the rental periodWritten Exceptions: Any exceptions to the above mentioned policies must be approved, in writing, in advance of the booking acceptance.

Accessibility information

Number Of Floors:1