57 Cricklewood Broadway, Cricklewood
London,
Greater London,
NW2 3JX, United KingdomAverage Guest Rating for The Windmill, London
Guest reviews for The Windmill, London are provided by real guests who have actually stayed at the property.
| Rooms: | | 4.0 |
| Value: | | 4.1 |
| Friendliness: | | 4.4 |
| Cleanliness: | | 4.3 |
| Facilities: | | 3.8 |
| Staff service: | | 4.3 |
| Location: | | 4.1 |
| Breakfast: | | 4.1 |
Guest Rating:
From 560 reviews
Guest Reviews
| andy
With a colleague
Stayed: Jun '21 | |
Would not recommend to others.
| Rooms: | | 2 |
| Value: | | 3 |
| Friendliness: | | 1 |
| Cleanliness: | | 2 |
| Facilities: | | 1 |
| Staff service: | | 1 |
| Location: | | 3 |
| Breakfast: | | 1 |
"Shocking"
No staff on duty at all. Constantly phoning emergency number. Almost an hour to check in(no staff)
No wifi in room. No tea or coffee in room. No sink(blocked). No hot water even from shower.
Complai… Read more
"Shocking"
No staff on duty at all. Constantly phoning emergency number. Almost an hour to check in(no staff)
No wifi in room. No tea or coffee in room. No sink(blocked). No hot water even from shower.
Complained to staff to pass on heard nothing. E-mailed Windmill heard nothing. E-mailed company that looks after bookings heard nothing. Read less
Guest Review for The Windmill, London
| Vicki
Family with older Children
Stayed: Dec '19 | |
Would recommend to others.
| Rooms: | | 4 |
| Value: | | 4 |
| Friendliness: | | 4 |
| Cleanliness: | | 4 |
| Facilities: | | 4 |
| Staff service: | | 4 |
| Location: | | 4 |
"Comfortable and clean."
4 nights with two rooms and easy access to transport.… Read more
"Comfortable and clean."
4 nights with two rooms and easy access to transport. Read less
Likes:
Bathroom was clean and the beds comfortable. Housekeeping was good and friendly.
Dislikes:
Just a shame the dining room area wasn’t accessible to relax in in the evening as it’s a nice space.
Guest Review for The Windmill, London
| Louise
Young Couple
Stayed: Oct '19 | |
Would recommend to others.
| Rooms: | | 2 |
| Value: | | 3 |
| Friendliness: | | 5 |
| Cleanliness: | | 5 |
| Facilities: | | 4 |
| Staff service: | | 5 |
| Location: | | 3 |
| Breakfast: | | 3 |
"Beautiful place but really noisy"
We didn't sleep well but the place was cool… Read more
"Beautiful place but really noisy"
We didn't sleep well but the place was cool Read less
Likes:
The hall with the bar was beautiful, and they offer us the breakfast when we arrived
Dislikes:
There is absolutely no sound insulation, walls are as thin as paper, we could ear the tv and people talking and koffing in our neighbours rooms + all the cars outside. The mattress was bad
Guest Review for The Windmill, London
| Stella
Alone
Stayed: Jul '19 | |
Would not recommend to others.
| Rooms: | | 3 |
| Value: | | 3 |
| Friendliness: | | 5 |
| Cleanliness: | | 3 |
| Facilities: | | 2 |
| Staff service: | | 5 |
| Location: | | 4 |
"Good location but noisy and problems with the facilities"
It's on Cricklewood Broadway so main road, so was always going to be noisy. Popular Witherspoon pub opposite, lots of noise till late. Shower temp was not adjustable and way too hot, hairdryer not wor… Read more
"Good location but noisy and problems with the facilities"
It's on Cricklewood Broadway so main road, so was always going to be noisy. Popular Witherspoon pub opposite, lots of noise till late. Shower temp was not adjustable and way too hot, hairdryer not working Bed comfortable and shower would have been great but for the scalding I got. All in all about what I'd expect for location and price, tho probably not return. Read less
Likes:
Location for business purposes
Dislikes:
Shower temp was not adjustable and way too hot, hairdryer not working (I reported these to reception on departure, interesting to know if previous guest did too).
Guest Review for The Windmill, London
| Charmaine
Group of Adults
Stayed: Jun '19 | |
Would recommend to others.
| Rooms: | | 5 |
| Value: | | 5 |
| Friendliness: | | 4 |
| Cleanliness: | | 5 |
| Facilities: | | 5 |
| Staff service: | | 2 |
| Location: | | 5 |
"Perfect location for our visit"
One night stay with two friends for a concert… Read more
"Perfect location for our visit"
One night stay with two friends for a concert Read less
Likes:
The size of the room, the facilities in the room, the shower was the best shower we’ve used in a hotel.
Guest Review for The Windmill, London
Would recommend to others.
| Rooms: | | 2 |
| Value: | | 3 |
| Friendliness: | | 2 |
| Cleanliness: | | 1 |
| Facilities: | | 2 |
| Staff service: | | 2 |
| Location: | | 3 |
"Decent value for money"
Was all I really needed on this trip (a single room for somewhere to sleep close to central London).… Read more
"Decent value for money"
Was all I really needed on this trip (a single room for somewhere to sleep close to central London). Read less
Likes:
Good location and an easy check-in
Dislikes:
The bathroom smelled incredibly damp, the TV didn't work properly (remote especially), and there was hair on the best (one which looked suspiciously like a pubic hair). Disappointing.
Guest Review for The Windmill, London
| Sophie
Alone
Stayed: Oct '18 | |
Would recommend to others.
| Rooms: | | 5 |
| Value: | | 5 |
| Friendliness: | | 5 |
| Cleanliness: | | 5 |
| Facilities: | | 5 |
| Staff service: | | 5 |
| Location: | | 5 |
"A great stay at a brilliant price!"
I was really impressed by the windmill! It was clean and the staff were really helpful. I was just what I’d hoped for.… Read more
"A great stay at a brilliant price!"
I was really impressed by the windmill! It was clean and the staff were really helpful. I was just what I’d hoped for. Read less
Likes:
The room was lovely, there was always tea and coffee.
Guest Review for The Windmill, London
| Nicholas
Young Couple
Stayed: Oct '18 | |
Would not recommend to others.
| Rooms: | | 2 |
| Value: | | 1 |
| Friendliness: | | 5 |
| Cleanliness: | | 1 |
| Facilities: | | 3 |
| Staff service: | | 4 |
| Location: | | 3 |
"Disappointing"
Disappointed with our stay. Staff were lovely but room looked tired, wardrobe was held together with tape inside, radiator cover was falling off, and the bathroom had a lot of mould and mildew and so… Read more
"Disappointing"
Disappointed with our stay. Staff were lovely but room looked tired, wardrobe was held together with tape inside, radiator cover was falling off, and the bathroom had a lot of mould and mildew and so we chose not to use the shower. Read less
Guest Review for The Windmill, London
| James
Mature Couple
Stayed: Oct '18 | |
Would recommend to others.
| Rooms: | | 3 |
| Value: | | 4 |
| Friendliness: | | 5 |
| Cleanliness: | | 5 |
| Facilities: | | 4 |
| Staff service: | | 5 |
| Location: | | 5 |
"Lovely and great location for where we needed but they need to change them mattress"
Hotel was nice and clean but the bed was very bad springs sticking up from it very uncomfortable especially when u have a bad back like I do and we had a front room and a lot traffic all night… Read more
"Lovely and great location for where we needed but they need to change them mattress"
Hotel was nice and clean but the bed was very bad springs sticking up from it very uncomfortable especially when u have a bad back like I do and we had a front room and a lot traffic all night Read less
Likes:
Everything apart from the bed
Dislikes:
Bed sometime like u would see back in the 60s
Guest Review for The Windmill, London
| Sheila
Alone
Stayed: Oct '18 | |
Would not recommend to others.
| Rooms: | | 1 |
| Value: | | 1 |
| Friendliness: | | 1 |
| Cleanliness: | | 1 |
| Facilities: | | 1 |
| Staff service: | | 1 |
| Location: | | 5 |
| Breakfast: | | 1 |
"Unsatisfactory"
On arrival very disappointed by overall appearance of the outside web photos are misleading. On entry reception informs me there is tow doors to property which both needed security codes to enter, I… Read more
"Unsatisfactory"
On arrival very disappointed by overall appearance of the outside web photos are misleading. On entry reception informs me there is tow doors to property which both needed security codes to enter, I found this also disturbing. Went to the room with relatives and just put my bag in as we were in a rush when I returned later after going through the two security doors there is none at reception, so I went to my room I noticed the screws were loose on the door which I did not appreciate Read less
Dislikes:
smell of sewerage in bathroom dirt behind bed 4 pillows without covers stuffed in wardrobe no room to hang cloths no beaker sugar on bedside table really dirty
Guest Review for The Windmill, London