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Library London
Self Assessed 4 Stars Hotel
Hotel
Guest Rating: 3.5
See all 34 reviews
112 St. Martin's Lane

London, 

Greater London, 


WC2N 4BD,  United Kingdom
Average Guest Rating for Library, London
Guest reviews for Library, London are provided by real guests who have actually stayed at the property.
Rooms:
3.9
Value:
3.1
Friendliness:
4.3
Cleanliness:
3.9
Facilities:
3.4
Staff service:
3.7
Location:
4.8
Breakfast:
2.5
Guest Rating:
3.5
From 34 reviews
Sort:Guest Reviews
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greg
Young Couple
Stayed: Apr '19
2
Would not recommend to others.
Rooms:
3
Value:
1
Friendliness:
2
Cleanliness:
1
Facilities:
2
Staff service:
2
Location:
5
"Needs a good clean"
The place feels like it was once loved but now feels very tired and dirty! We had no hot water for 3 days and the tv didn’t work. Furniture is tired and there were stains everywhere. Bathroom was filt… Read more
"Needs a good clean"
The place feels like it was once loved but now feels very tired and dirty! We had no hot water for 3 days and the tv didn’t work. Furniture is tired and there were stains everywhere. Bathroom was filthy everywhere. Corridors full of clutter. Lift felt like it woas going to break down. Read less
Likes:
Location
Dislikes:
None
Guest Review for Library, London
Andy
Alone
Stayed: Mar '19
3
Would not recommend to others.
Rooms:
4
Value:
3
Friendliness:
3
Cleanliness:
3
Facilities:
3
Staff service:
3
Location:
3
Breakfast:
2
"Attention to details just not there"
Room service was poor, no re stocking of the small mini bar. No bottle opener so I couldn't open any drinks. and had to ask for one which was grudgingly given… Read more
"Attention to details just not there"
Room service was poor, no re stocking of the small mini bar. No bottle opener so I couldn't open any drinks. and had to ask for one which was grudgingly given Read less
Likes:
Location and access to the club
Dislikes:
None
Guest Review for Library, London
John
Mature Couple
Stayed: Oct '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Great place to stay"
Friendly and attentive staff ,good room, great fun.… Read more
"Great place to stay"
Friendly and attentive staff ,good room, great fun. Read less
Likes:
everything
Dislikes:
no.( but a Super king bed would be even better)
Guest Review for Library, London
Tariq
Young Couple
Stayed: Jun '18
2
Would not recommend to others.
Rooms:
4
Value:
2
Friendliness:
3
Cleanliness:
4
Facilities:
1
Staff service:
1
Location:
5
Breakfast:
1
"Lovely room - poor service"
Overnight stay… Read more
"Lovely room - poor service"
Overnight stay Read less
Likes:
Quirky beautiful room, large with good kitchen facilities
Dislikes:
shower no hot water and no breakfast
Guest Review for Library, London
Cathy
Young Couple
Stayed: May '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
5
Breakfast:
4
"Beautiful place to get ready for my wedding at St Martin in the Fields."
Stayed overnight with my fiance the night before our wedding. Amazing place to get ready, with views out to the colosseum. We were upgraded to the penthouse which was gorgeous.… Read more
"Beautiful place to get ready for my wedding at St Martin in the Fields."
Stayed overnight with my fiance the night before our wedding. Amazing place to get ready, with views out to the colosseum. We were upgraded to the penthouse which was gorgeous. Read less
Likes:
Friendly staff, quirky atmosphere and amazing location.
Dislikes:
The room was way too hot to sleep in, even with air con on full. And the bathroom light didn't work which meant I was really late in bed, staff could have been quicker sorting this out.
Guest Review for Library, London
Carly
Mature Couple
Stayed: Apr '18
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
4
Location:
5
Breakfast:
5
"Convenient"
Overnight theatre trip… Read more
"Convenient"
Overnight theatre trip Read less
Likes:
Location
Dislikes:
None
Guest Review for Library, London
Fintan
Alone
Stayed: Mar '18
2
Would not recommend to others.
Rooms:
4
Value:
2
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
3
Location:
5
Breakfast:
1
"Overpriced Potential Unrealised"
Staff exceptional. Nice atmosphere. Room was nice but cold shower in the evening before going out
and again the next morning was a real problem. Small details not good - clumsyily presented fruit… Read more
"Overpriced Potential Unrealised"
Staff exceptional. Nice atmosphere. Room was nice but cold shower in the evening before going out
and again the next morning was a real problem. Small details not good - clumsyily presented fruit
offering (one battered looking apple and one orange on a large plate) made me think when I walked
in that there was still someone in the room. Bath towels are small and work. Read less
Likes:
Atmosphere. Staff
Dislikes:
See above.
Guest Review for Library, London
Carly
Alone
Stayed: Jan '18
4
Would recommend to others.
Rooms:
4
Value:
3
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Friendly staff"
Overnight business trip… Read more
"Friendly staff"
Overnight business trip Read less
Likes:
Quirky atmosphere
Great bar
Warm welcome
Dislikes:
None
Guest Review for Library, London
Jeremy
Mature Couple
Stayed: Jan '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
3
Staff service:
3
Location:
5
Breakfast:
3
"Comfortable compact room in easy reach of theatre land"
Another easy stay - the location is just great for theatre land and all the museums and galleries. The bed is very comfortable, the room is compact, but everything needs is there and the shower works… Read more
"Comfortable compact room in easy reach of theatre land"
Another easy stay - the location is just great for theatre land and all the museums and galleries. The bed is very comfortable, the room is compact, but everything needs is there and the shower works well. This room is even better in the summer when you can take advantage of the balcony. Read less
Likes:
The convenience and simpleness of staying in this great location.
Dislikes:
None
Response from Library:
Dear Jeremy,

Thank you for taking the time out to leave such great feedback.

We are delighted to see that you had such a great stay with us and we are looking forward to welcoming you back soon.

Warm Wishes,

LIBRARY Team
Guest Review for Library, London
Rosie
Young Couple
Stayed: Dec '17
2
Would not recommend to others.
Rooms:
2
Value:
1
Friendliness:
3
Cleanliness:
2
Facilities:
1
Staff service:
1
Location:
5
Breakfast:
1
"Will not stay again - Terrible value for money"
Terrible.
Mix up with payments, cold shower, flooded bathroom,reception closed when we wanted to collect our bags.
Response to complaint email only mentions payment confusion and no apology for oth… Read more
"Will not stay again - Terrible value for money"
Terrible.
Mix up with payments, cold shower, flooded bathroom,reception closed when we wanted to collect our bags.
Response to complaint email only mentions payment confusion and no apology for other issues.
Will not stay again. Read less
Likes:
The room was nicely decorated and excellent location
Dislikes:
See above.
Response from Library:
Dear Rosie,

Thank you for taking the time to leave an online feedback about your experience at LIBRARY. We always appreciate feedback and are constantly working on improving our service. Since your stay we have had our boiler serviced and the drainage problem fixed. Sorry to hear that your experience was far from excellent and hope you will give us a chance to redeem ourselves. We would like to offer you a complimentary meal in our restaurant.

I look forward to hearing from you.

Laila
Guest Review for Library, London
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