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Gresham Hotel London
Self Assessed 3 Stars Hotel
Hotel
Guest Rating: 3.7
See all 84 reviews
116 Sussex Gardens

London, 

Greater London, 


W2 1UA,  United Kingdom
Average Guest Rating for Gresham Hotel, London
Guest reviews for Gresham Hotel, London are provided by real guests who have actually stayed at the property.
Rooms:
3.2
Value:
3.8
Friendliness:
4.2
Cleanliness:
3.9
Facilities:
3.2
Staff service:
4.1
Location:
4.4
Breakfast:
3.7
Guest Rating:
3.7
From 84 reviews
Sort:Guest Reviews
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Christine
Group of Adults
Stayed: Nov '19
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"Does what it says on the tin"
Good basic acccomodation clean rooms excellent breakfast.
Very friendly staff… Read more
"Does what it says on the tin"
Good basic acccomodation clean rooms excellent breakfast.
Very friendly staff Read less
Likes:
Good value
Dislikes:
None
Guest Review for Gresham Hotel, London
Shirley
Family with young Children
Stayed: Sep '19
3
Would recommend to others.
Rooms:
2
Value:
4
Friendliness:
4
Cleanliness:
3
Facilities:
2
Staff service:
5
Location:
5
Breakfast:
4
"Convenient"
4 adults 1 8 year old I have stayed before as it’s a great location for Hyde Park, it’s not the cleanest most attractive place I’ve stayed but for the money it’s fine, the washroom was clean as were t… Read more
"Convenient"
4 adults 1 8 year old I have stayed before as it’s a great location for Hyde Park, it’s not the cleanest most attractive place I’ve stayed but for the money it’s fine, the washroom was clean as were the towels, shampoo and body wash a bonus my disappointment was no fresh coffee at breakfast I would have thought that was a must, I will be hoping to book again for next year Read less
Likes:
So convenient for walking to Hyde Park, which is most important, easy check in and rooms were next to each other, which made life easier
Dislikes:
Nothing I didn’t like, improvements could be made,nothing to do with the hotel but we still haven’t found a store like Tesco express or something similar, local store owner must be a millionaire
Guest Review for Gresham Hotel, London
BRUCE
Mature Couple
Stayed: Sep '19
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Quaint"
Great hotel, small rooms, but that’s ok for tourist.… Read more
"Quaint"
Great hotel, small rooms, but that’s ok for tourist. Read less
Likes:
Location
Dislikes:
None
Guest Review for Gresham Hotel, London
Rochelle
With a colleague
Stayed: Jul '19
1
Would not recommend to others.
Rooms:
1
Value:
1
Friendliness:
1
Cleanliness:
1
Facilities:
1
Staff service:
1
Location:
1
Breakfast:
1
"Very disappointing stay"
The quality of the accommodation was not in line with what was shown to us via booking sites. The following concerns occurred

-one room smelled of smoke
-one room was not clean and had been recen… Read more
"Very disappointing stay"
The quality of the accommodation was not in line with what was shown to us via booking sites. The following concerns occurred

-one room smelled of smoke
-one room was not clean and had been recently used
-one room smelled of unpleasant human matter
-upon check in the man at the counter shouted at a guest and reportedly called them stupid, among other things. Read less
Likes:
Nothing
Dislikes:
I would not recommend this accommodation.
Guest Review for Gresham Hotel, London
Jeroen
Alone
Stayed: Jul '19
2
Would not recommend to others.
Rooms:
1
Value:
2
Friendliness:
3
Cleanliness:
3
Facilities:
2
Staff service:
3
Location:
3
Breakfast:
2
"Lot's of noise and light disturbance due to basement room next to the staircase."
Short but wouldn't stay longer in the room I had (basement)… Read more
"Lot's of noise and light disturbance due to basement room next to the staircase."
Short but wouldn't stay longer in the room I had (basement) Read less
Likes:
Location was perfect. 24H reception.
Dislikes:
None
Guest Review for Gresham Hotel, London
Emma
Family with older Children
Stayed: May '19
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Value for money and very clean"
Very good… Read more
"Value for money and very clean"
Very good Read less
Likes:
Clean, friendly staff
Dislikes:
No
Guest Review for Gresham Hotel, London
Tony
With a colleague
Stayed: May '19
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
3
Cleanliness:
3
Facilities:
3
Staff service:
3
Location:
3
Breakfast:
3
"Good but...."
Booking was for business purposes and made online from the office using business credit card. Person making booking telephoned hotel to make sure no problems would occur when checking in as we wouldn… Read more
"Good but...."
Booking was for business purposes and made online from the office using business credit card. Person making booking telephoned hotel to make sure no problems would occur when checking in as we wouldn't have credit card - she was told this was no problem at all. However, on trying to check in we had so many problems and it took ages with several phone calls made to our management out of hours. We did eventually get to stay but it was not what we needed after a long day.
Our office not happy. Read less
Likes:
N/A
Dislikes:
See above.
Guest Review for Gresham Hotel, London
Richard
Group of Adults
Stayed: Apr '19
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
5
Breakfast:
5
"Clean and convenient"
Good base for touring… Read more
"Clean and convenient"
Good base for touring Read less
Likes:
Convenience to Paddington, clean rooms and good breakfast. Friendly staff who were helpful. They retained baggage for us
Dislikes:
The front rooms look on to the road and the traffic noise is very audible. Take good ear plugs!
Guest Review for Gresham Hotel, London
Daleah
Mature Couple
Stayed: Apr '19
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Good value, convenient location"
We wanted a nice economical hotel in London, convenient to train from Heathrow and easy access to the Underground. We were well pleased and enjoyed our stay. The elevator was nice after a long day vis… Read more
"Good value, convenient location"
We wanted a nice economical hotel in London, convenient to train from Heathrow and easy access to the Underground. We were well pleased and enjoyed our stay. The elevator was nice after a long day visiting museums. Read less
Likes:
The hotel staff were friendly and helpful.
Dislikes:
None
Guest Review for Gresham Hotel, London
Noel
Mature Couple
Stayed: Sep '18
2
Would not recommend to others.
Rooms:
1
Value:
3
Friendliness:
3
Cleanliness:
1
Facilities:
1
Staff service:
3
Location:
4
Breakfast:
3
"Terrible Room"
The reception staff were fine and for two of our three mornings the breakfast was fine, the problem with the third breakfast was we arrived in the dining room at exactly 09.30 (latest time available)… Read more
"Terrible Room"
The reception staff were fine and for two of our three mornings the breakfast was fine, the problem with the third breakfast was we arrived in the dining room at exactly 09.30 (latest time available) and were told we'd missed the cooked breakfasts as everything had been turned off but we could have cereal and toast. Our room was disgusting, old shabby bed covers, bad paintwork made the room appear dirty. My wife opened the bathroom window ant the bottom of the frame fell off. Absolutely horrid. Read less
Likes:
The guy on reception was friendly
Dislikes:
The room
Guest Review for Gresham Hotel, London
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