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Grand Sapphire Hotel & Banqueting Croydon
Self Assessed 4 Stars Hotel
Hotel
Guest Rating: 4.5
See all 21 reviews
45 Imperial Way

Croydon, 

Greater London, 


CR0 4RR,  United Kingdom
Average Guest Rating for Grand Sapphire Hotel & Banqueting, Croydon
Guest reviews for Grand Sapphire Hotel & Banqueting, Croydon are provided by real guests who have actually stayed at the property.
Rooms:
4.6
Value:
4.7
Friendliness:
4.8
Cleanliness:
4.7
Facilities:
4.1
Staff service:
4.7
Location:
4.0
Breakfast:
4.2
Guest Rating:
4.5
From 21 reviews
Sort:Guest Reviews
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Lynn
Alone
Stayed: Nov '20
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Brilliant"
My room was lovely and spacious, well heated and staff helpful and friendly… Read more
"Brilliant"
My room was lovely and spacious, well heated and staff helpful and friendly Read less
Likes:
Comfort
Dislikes:
None
Guest Review for Grand Sapphire Hotel & Banqueting, Croydon
Vic
Alone
Stayed: May '20
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
4
"A jewel of a hotel"
Stayed here for business as a key worker during the Coronavirus outbreak outbreak.… Read more
"A jewel of a hotel"
Stayed here for business as a key worker during the Coronavirus outbreak outbreak. Read less
Likes:
Nice comfy room. Very helpful staff.
Dislikes:
None
Guest Review for Grand Sapphire Hotel & Banqueting, Croydon
Alan
Mature Couple
Stayed: Oct '19
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
4
"Excellent stay and service. Would stay there again."
Peaceful and relaxing, very friendly and accommodating staff. On the first day the staff brought up Ice and a pitcher of juice totally unsolicited, a very nice extra.… Read more
"Excellent stay and service. Would stay there again."
Peaceful and relaxing, very friendly and accommodating staff. On the first day the staff brought up Ice and a pitcher of juice totally unsolicited, a very nice extra. Read less
Likes:
Everything
Dislikes:
No
Guest Review for Grand Sapphire Hotel & Banqueting, Croydon
Natasha
Mature Couple
Stayed: Sep '19
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Just what I wanted"
Excellent… Read more
"Just what I wanted"
Excellent Read less
Likes:
It was very calm and relaxing ,staff were amazing
Dislikes:
None
Guest Review for Grand Sapphire Hotel & Banqueting, Croydon
Kaysha
Young Couple
Stayed: Aug '19
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Beautiful"
It was a great overnight stay for me and my partner Celebrating Our 5th anniversary… Read more
"Beautiful"
It was a great overnight stay for me and my partner Celebrating Our 5th anniversary Read less
Likes:
Room was lovely
Staff was great
Dislikes:
No
Guest Review for Grand Sapphire Hotel & Banqueting, Croydon
Alison
Group of Adults
Stayed: Jul '19
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
5
"Excellent value for money"
Only stayed overnight but would happily have stayed longer… Read more
"Excellent value for money"
Only stayed overnight but would happily have stayed longer Read less
Likes:
Friendly, clean with everything we needed
Dislikes:
None
Guest Review for Grand Sapphire Hotel & Banqueting, Croydon
Joe
Alone
Stayed: May '19
4
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
3
Facilities:
5
Staff service:
4
Location:
3
Breakfast:
4
"Attended the Yemen Fundraiser as photographer, stayed at the venue."
I was in London for the Yemen Fundraiser attended by Amir Khan and Adam Saleh which was at The Grand Sapphire.
Luckily I discovered you also had rooms!… Read more
"Attended the Yemen Fundraiser as photographer, stayed at the venue."
I was in London for the Yemen Fundraiser attended by Amir Khan and Adam Saleh which was at The Grand Sapphire.
Luckily I discovered you also had rooms! Read less
Likes:
Nice venue. Friendly staff and nice rooms.
Dislikes:
Could have done with more milk with the tea and coffee making facilities and also a kettle that had a proper filter inside.
It was clean though the round shaving mirror in the bathroom was dirty.
Guest Review for Grand Sapphire Hotel & Banqueting, Croydon
Dom
Alone
Stayed: Apr '19
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Great experience"
Was staying overnight for business.
Really interesting hotel in a convenient location with free parking. Was very refreshing to be able to park onsite and be greeted by happy, friendly staff. Décor i… Read more
"Great experience"
Was staying overnight for business.
Really interesting hotel in a convenient location with free parking. Was very refreshing to be able to park onsite and be greeted by happy, friendly staff. Décor is fabulous and makes a change from the average overnight stay. Room was large enough for one and shower was excellent. Hotel was clean throughout and every member of staff I dealt with was courteous, helpful and friendly. Read less
Likes:
Helpful staff, free onsite parking, free wifi, very good breakfast and great coffee.
Dislikes:
None
Guest Review for Grand Sapphire Hotel & Banqueting, Croydon
Lee
Alone
Stayed: Jul '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"Friendly & Helpful Staff"
I booked for a colleague who didn't arrive until late, the receptionist opened up the car park for him and was very helpful.

Breakfast was outstanding, he's been on the road a few days and the best… Read more
"Friendly & Helpful Staff"
I booked for a colleague who didn't arrive until late, the receptionist opened up the car park for him and was very helpful.

Breakfast was outstanding, he's been on the road a few days and the best breakfast he has had so far.

The room did overlook a plant yard at the rear of the hotel which starts work early so no lie in but as he had to be back on the road again it wasn't an issue. Read less
Likes:
Helpful, friendly staff & breakfast
Dislikes:
None
Guest Review for Grand Sapphire Hotel & Banqueting, Croydon
Nigel
Alone
Stayed: Jul '18
4
Would recommend to others.
Rooms:
3
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
3
Staff service:
5
Location:
3
Breakfast:
4
"Very friendly staff and nice decor, but room a little tired"
Excellent greeting at reception desk, made very welcome. Room a little small but okay
Small faults with bathroom: no plug on sink, tap loose, toilet seat loose, a little mould in shower. Apart fro… Read more
"Very friendly staff and nice decor, but room a little tired"
Excellent greeting at reception desk, made very welcome. Room a little small but okay
Small faults with bathroom: no plug on sink, tap loose, toilet seat loose, a little mould in shower. Apart from these minor things I enjoyed the stay. Breakfast was good and again very friendly service. Read less
Likes:
Friendliness of staff
Dislikes:
Small maintenence issues in bathroom
Guest Review for Grand Sapphire Hotel & Banqueting, Croydon
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