Average Guest Rating for Grand Sapphire Hotel & Banqueting, Croydon
Guest reviews for Grand Sapphire Hotel & Banqueting, Croydon are provided by real guests who have actually stayed at the property.
| Rooms: | | 4.6 |
| Value: | | 4.7 |
| Friendliness: | | 4.8 |
| Cleanliness: | | 4.7 |
| Facilities: | | 4.1 |
| Staff service: | | 4.7 |
| Location: | | 4.0 |
| Breakfast: | | 4.3 |
Guest Rating:
From 23 reviews
Guest Reviews
Would recommend to others.
| Rooms: | | 5 |
| Value: | | 5 |
| Friendliness: | | 5 |
| Cleanliness: | | 5 |
| Facilities: | | 5 |
| Staff service: | | 5 |
| Location: | | 4 |
| Breakfast: | | 5 |
"Friendly & Helpful Staff"
I booked for a colleague who didn't arrive until late, the receptionist opened up the car park for him and was very helpful.
Breakfast was outstanding, he's been on the road a few days and the best… Read more
"Friendly & Helpful Staff"
I booked for a colleague who didn't arrive until late, the receptionist opened up the car park for him and was very helpful.
Breakfast was outstanding, he's been on the road a few days and the best breakfast he has had so far.
The room did overlook a plant yard at the rear of the hotel which starts work early so no lie in but as he had to be back on the road again it wasn't an issue. Read less
Likes:
Helpful, friendly staff & breakfast
Guest Review for Grand Sapphire Hotel & Banqueting, Croydon
| Nigel
Alone
Stayed: Jul '18 | |
Would recommend to others.
| Rooms: | | 3 |
| Value: | | 5 |
| Friendliness: | | 5 |
| Cleanliness: | | 4 |
| Facilities: | | 3 |
| Staff service: | | 5 |
| Location: | | 3 |
| Breakfast: | | 4 |
"Very friendly staff and nice decor, but room a little tired"
Excellent greeting at reception desk, made very welcome. Room a little small but okay
Small faults with bathroom: no plug on sink, tap loose, toilet seat loose, a little mould in shower. Apart fro… Read more
"Very friendly staff and nice decor, but room a little tired"
Excellent greeting at reception desk, made very welcome. Room a little small but okay
Small faults with bathroom: no plug on sink, tap loose, toilet seat loose, a little mould in shower. Apart from these minor things I enjoyed the stay. Breakfast was good and again very friendly service. Read less
Likes:
Friendliness of staff
Dislikes:
Small maintenence issues in bathroom
Guest Review for Grand Sapphire Hotel & Banqueting, Croydon
| Aisha
Group of Adults
Stayed: May '18 | |
Would recommend to others.
| Rooms: | | 5 |
| Value: | | 5 |
| Friendliness: | | 5 |
| Cleanliness: | | 4 |
| Facilities: | | 4 |
| Staff service: | | 5 |
| Location: | | 5 |
| Breakfast: | | 5 |
"Lovely stay- friendly staff, great food, good relaxed atmosphere"
Overnight stay at the hotel following a wedding event at the venue. Staff were friendly and hospitable throughout the event and every time we needed any assistance. Breakfast was great, room was comfo… Read more
"Lovely stay- friendly staff, great food, good relaxed atmosphere"
Overnight stay at the hotel following a wedding event at the venue. Staff were friendly and hospitable throughout the event and every time we needed any assistance. Breakfast was great, room was comfortable for the night - good value for money. Read less
Likes:
Bed was comfy, room was clean, breakfast was great, staff were friendly
Guest Review for Grand Sapphire Hotel & Banqueting, Croydon
| Michael
Young Couple
Stayed: Mar '18 | |
Would recommend to others.
| Rooms: | | 4 |
| Value: | | 4 |
| Friendliness: | | 4 |
| Cleanliness: | | 4 |
| Facilities: | | 4 |
| Staff service: | | 4 |
| Location: | | 4 |
| Breakfast: | | 4 |
"Pleasant"
It was great, but I have been charged twice. Please refund sixty pounds.… Read more
"Pleasant"
It was great, but I have been charged twice. Please refund sixty pounds. Read less
Likes:
Calm, clean and good food.
Dislikes:
Being charged twice.
Guest Review for Grand Sapphire Hotel & Banqueting, Croydon
| Trevor
Alone
Stayed: Mar '18 | |
Would recommend to others.
| Rooms: | | 5 |
| Value: | | 5 |
| Friendliness: | | 5 |
| Cleanliness: | | 5 |
| Facilities: | | 4 |
| Staff service: | | 5 |
| Location: | | 5 |
| Breakfast: | | 4 |
"Good night sleep"
Had an Exec suite room, Good size and good bed which gave a good night sleep. Pity no night restaurant food but a takeaway was ordered for me which suited my needs well a 12 inch pizza good selection… Read more
"Good night sleep"
Had an Exec suite room, Good size and good bed which gave a good night sleep. Pity no night restaurant food but a takeaway was ordered for me which suited my needs well a 12 inch pizza good selection available (a curry was available in various forms. Read less
Likes:
Good room, quiet, good bed and very reasonable price. The breakfast had a good assortment of food and served my needs well. Car park is a good size with ample parking available at the time of my stay.
Guest Review for Grand Sapphire Hotel & Banqueting, Croydon
| Joe
Mature Couple
Stayed: Nov '17 | |
Would recommend to others.
| Rooms: | | 5 |
| Value: | | 5 |
| Friendliness: | | 5 |
| Cleanliness: | | 5 |
| Facilities: | | 5 |
| Staff service: | | 5 |
| Location: | | 4 |
| Breakfast: | | 5 |
"Friendly and helpful staff, very clean room and very good breakfast."
Staff very helpful on arrival and room very clean with good facilities for a short stay. No problems and enjoyed stay - we only used hotel as base for one night and would thoroughly recommend it for… Read more
"Friendly and helpful staff, very clean room and very good breakfast."
Staff very helpful on arrival and room very clean with good facilities for a short stay. No problems and enjoyed stay - we only used hotel as base for one night and would thoroughly recommend it for that purpose. We would use you again for a short stay in the Croydon / Purley area. Read less
Likes:
Helpfulness of staff who seemed genuinely keen to help - e.g. came to room to show us how to use heating controller. Room was very clean including on suit and liked supply of washing items.
Guest Review for Grand Sapphire Hotel & Banqueting, Croydon
| Diana
Alone
Stayed: Sep '17 | |
Would recommend to others.
| Rooms: | | 5 |
| Value: | | 5 |
| Friendliness: | | 5 |
| Cleanliness: | | 5 |
| Facilities: | | 5 |
| Staff service: | | 5 |
| Location: | | 5 |
| Breakfast: | | 5 |
"Excellent service by staff"
Very friendly staff and very hospitable.… Read more
"Excellent service by staff"
Very friendly staff and very hospitable. Read less
Likes:
Very comfortable room and very clean.
Dislikes:
not particularly
Guest Review for Grand Sapphire Hotel & Banqueting, Croydon
| Jamie
Alone
Stayed: Sep '17 | |
Would recommend to others.
| Rooms: | | 5 |
| Value: | | 4 |
| Friendliness: | | 4 |
| Cleanliness: | | 5 |
| Facilities: | | 3 |
| Staff service: | | 4 |
| Location: | | 3 |
| Breakfast: | | 3 |
"Comfortable and good value"
An overnight business stay… Read more
"Comfortable and good value"
An overnight business stay Read less
Likes:
How nice and clean and model the rooms are
Dislikes:
No bar or restaurant
Guest Review for Grand Sapphire Hotel & Banqueting, Croydon
| June
Mature Couple
Stayed: Aug '17 | |
Would not recommend to others.
| Rooms: | | 4 |
| Value: | | 4 |
| Friendliness: | | 4 |
| Cleanliness: | | 5 |
| Facilities: | | 4 |
| Staff service: | | 5 |
| Location: | | 3 |
| Breakfast: | | 2 |
"Lots of bling"
Nice hotel if don't mind the eastern decor! Clean and well run but personally I like bacon and sausage for breakfast as it is not forbidden in my diet. Don't know if I would have stayed here if I had… Read more
"Lots of bling"
Nice hotel if don't mind the eastern decor! Clean and well run but personally I like bacon and sausage for breakfast as it is not forbidden in my diet. Don't know if I would have stayed here if I had known this. Read less
Guest Review for Grand Sapphire Hotel & Banqueting, Croydon
| Brian
Family with young Children
Stayed: Apr '17 | |
Would recommend to others.
| Rooms: | | 5 |
| Value: | | 3 |
| Friendliness: | | 5 |
| Cleanliness: | | 5 |
| Facilities: | | 3 |
| Staff service: | | 5 |
| Location: | | 3 |
| Breakfast: | | 2 |
"A lovely hotel"
Staying with our two children who were competing in a dance competition… Read more
"A lovely hotel"
Staying with our two children who were competing in a dance competition Read less
Likes:
The decor in the room
Guest Review for Grand Sapphire Hotel & Banqueting, Croydon