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Grand Sapphire Hotel & Banqueting Croydon
Self Assessed 4 Stars Hotel
Hotel
Guest Rating: 4.5
See all 21 reviews
45 Imperial Way

Croydon, 

Greater London, 


CR0 4RR,  United Kingdom
Average Guest Rating for Grand Sapphire Hotel & Banqueting, Croydon
Guest reviews for Grand Sapphire Hotel & Banqueting, Croydon are provided by real guests who have actually stayed at the property.
Rooms:
4.6
Value:
4.7
Friendliness:
4.8
Cleanliness:
4.7
Facilities:
4.1
Staff service:
4.7
Location:
4.0
Breakfast:
4.2
Guest Rating:
4.5
From 21 reviews
Sort:Guest Reviews
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Aisha
Group of Adults
Stayed: May '18
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
4
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
5
"Lovely stay- friendly staff, great food, good relaxed atmosphere"
Overnight stay at the hotel following a wedding event at the venue. Staff were friendly and hospitable throughout the event and every time we needed any assistance. Breakfast was great, room was comfo… Read more
"Lovely stay- friendly staff, great food, good relaxed atmosphere"
Overnight stay at the hotel following a wedding event at the venue. Staff were friendly and hospitable throughout the event and every time we needed any assistance. Breakfast was great, room was comfortable for the night - good value for money. Read less
Likes:
Bed was comfy, room was clean, breakfast was great, staff were friendly
Dislikes:
n/a
Guest Review for Grand Sapphire Hotel & Banqueting, Croydon
Michael
Young Couple
Stayed: Mar '18
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
4
Location:
4
Breakfast:
4
"Pleasant"
It was great, but I have been charged twice. Please refund sixty pounds.… Read more
"Pleasant"
It was great, but I have been charged twice. Please refund sixty pounds. Read less
Likes:
Calm, clean and good food.
Dislikes:
Being charged twice.
Guest Review for Grand Sapphire Hotel & Banqueting, Croydon
Trevor
Alone
Stayed: Mar '18
4
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
Breakfast:
4
"Good night sleep"
Had an Exec suite room, Good size and good bed which gave a good night sleep. Pity no night restaurant food but a takeaway was ordered for me which suited my needs well a 12 inch pizza good selection… Read more
"Good night sleep"
Had an Exec suite room, Good size and good bed which gave a good night sleep. Pity no night restaurant food but a takeaway was ordered for me which suited my needs well a 12 inch pizza good selection available (a curry was available in various forms. Read less
Likes:
Good room, quiet, good bed and very reasonable price. The breakfast had a good assortment of food and served my needs well. Car park is a good size with ample parking available at the time of my stay.
Dislikes:
None
Guest Review for Grand Sapphire Hotel & Banqueting, Croydon
Joe
Mature Couple
Stayed: Nov '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
4
Breakfast:
5
"Friendly and helpful staff, very clean room and very good breakfast."
Staff very helpful on arrival and room very clean with good facilities for a short stay. No problems and enjoyed stay - we only used hotel as base for one night and would thoroughly recommend it for… Read more
"Friendly and helpful staff, very clean room and very good breakfast."
Staff very helpful on arrival and room very clean with good facilities for a short stay. No problems and enjoyed stay - we only used hotel as base for one night and would thoroughly recommend it for that purpose. We would use you again for a short stay in the Croydon / Purley area. Read less
Likes:
Helpfulness of staff who seemed genuinely keen to help - e.g. came to room to show us how to use heating controller. Room was very clean including on suit and liked supply of washing items.
Dislikes:
Nothing.
Guest Review for Grand Sapphire Hotel & Banqueting, Croydon
Diana
Alone
Stayed: Sep '17
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Excellent service by staff"
Very friendly staff and very hospitable.… Read more
"Excellent service by staff"
Very friendly staff and very hospitable. Read less
Likes:
Very comfortable room and very clean.
Dislikes:
not particularly
Guest Review for Grand Sapphire Hotel & Banqueting, Croydon
Jamie
Alone
Stayed: Sep '17
4
Would recommend to others.
Rooms:
5
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
3
Staff service:
4
Location:
3
Breakfast:
3
"Comfortable and good value"
An overnight business stay… Read more
"Comfortable and good value"
An overnight business stay Read less
Likes:
How nice and clean and model the rooms are
Dislikes:
No bar or restaurant
Guest Review for Grand Sapphire Hotel & Banqueting, Croydon
June
Mature Couple
Stayed: Aug '17
4
Would not recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
3
Breakfast:
2
"Lots of bling"
Nice hotel if don't mind the eastern decor! Clean and well run but personally I like bacon and sausage for breakfast as it is not forbidden in my diet. Don't know if I would have stayed here if I had… Read more
"Lots of bling"
Nice hotel if don't mind the eastern decor! Clean and well run but personally I like bacon and sausage for breakfast as it is not forbidden in my diet. Don't know if I would have stayed here if I had known this. Read less
Likes:
Room was clean
Dislikes:
The breakfast
Guest Review for Grand Sapphire Hotel & Banqueting, Croydon
Brian
Family with young Children
Stayed: Apr '17
4
Would recommend to others.
Rooms:
5
Value:
3
Friendliness:
5
Cleanliness:
5
Facilities:
3
Staff service:
5
Location:
3
Breakfast:
2
"A lovely hotel"
Staying with our two children who were competing in a dance competition… Read more
"A lovely hotel"
Staying with our two children who were competing in a dance competition Read less
Likes:
The decor in the room
Dislikes:
Breakfast
Guest Review for Grand Sapphire Hotel & Banqueting, Croydon
ADERONKE
Alone
Stayed: Jan '17
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
4
Staff service:
3
Location:
3
Breakfast:
4
"nice"
ok but i didnt like having to walk a long distance from the car parkto the reception. i think access should be provided through the back… Read more
"nice"
ok but i didnt like having to walk a long distance from the car parkto the reception. i think access should be provided through the back Read less
Likes:
Nice room and bathroom
Dislikes:
None
Guest Review for Grand Sapphire Hotel & Banqueting, Croydon
RAYMOND
Alone
Stayed: Nov '16
4
Would recommend to others.
Rooms:
4
Value:
4
Friendliness:
4
Cleanliness:
4
Facilities:
2
Staff service:
4
Location:
3
Breakfast:
4
"Friendly staff and good clean room. Bed comfortable and good value for money"
Location good for my meeting the next day. Safe secure car park. Room good value for the money. A little noisy from the upstairs room though but that was not really the hotels fault more the heavy fo… Read more
"Friendly staff and good clean room. Bed comfortable and good value for money"
Location good for my meeting the next day. Safe secure car park. Room good value for the money. A little noisy from the upstairs room though but that was not really the hotels fault more the heavy footed guests. Read less
Likes:
Quiet and clean.
Dislikes:
None
Guest Review for Grand Sapphire Hotel & Banqueting, Croydon
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