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Charlotte Guest House London
Guest house
Guest Rating: 4.1
See all 1220 reviews
195 - 197 Sumatra Road

London, 

Greater London, 


NW6 1PF,  United Kingdom
Average Guest Rating for Charlotte Guest House, London
Guest reviews for Charlotte Guest House, London are provided by real guests who have actually stayed at the property.
Rooms:
3.8
Value:
4.3
Friendliness:
4.6
Cleanliness:
4.2
Facilities:
3.7
Staff service:
4.5
Location:
4.4
Breakfast:
3.9
Guest Rating:
4.1
From 1220 reviews
Sort:Guest Reviews
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Family with young Children
Stayed: Oct '22
3
Would not recommend to others.
Rooms:
4
Value:
3
Friendliness:
2
Cleanliness:
3
Facilities:
2
Staff service:
3
Location:
4
Breakfast:
1
"Une chambre minuscule et pas de breakfast"
Nous devions séjourner à 3 personnes et nous sommes retrouvés à 2 adresses différentes. Une chambre + salle de bain correctes et une chambre minuscule avec un seul lavabo. Cela fait une quinzaine d’an… Read more
"Une chambre minuscule et pas de breakfast"
Nous devions séjourner à 3 personnes et nous sommes retrouvés à 2 adresses différentes. Une chambre + salle de bain correctes et une chambre minuscule avec un seul lavabo. Cela fait une quinzaine d’années que nous venons régulièrement dans votre hôtel et nous apprécions le site m, le côté relax et surtout le petit déjeuner dans la véranda-terrasse.
Plus de breakfast, pas d’indication et pas de cartes ou de dépliants comme nous pouvions trouver avant le Covid. Read less
Likes:
-
Dislikes:
Remettre un petit déjeuner et proposer des cartes ou documents sur Londres.
Nous recommandions systématiquement votre établissement à notre famille et aux amis, ce que nous ne ferons plus.
Guest Review for Charlotte Guest House, London
Avigdor
Alone
Stayed: Oct '22
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
4
Staff service:
5
Location:
5
"Great staff service, very nice facilities, but room was too hot"
Most of the day outside of the room, hiking and travelling in the city. Room was convenient for buying produce in the supermarket and making a small breakfast before going out.… Read more
"Great staff service, very nice facilities, but room was too hot"
Most of the day outside of the room, hiking and travelling in the city. Room was convenient for buying produce in the supermarket and making a small breakfast before going out. Read less
Likes:
A very nice and toughtful room design, excellent hospitablity.
Dislikes:
Room was too hot with no ventilation other than opening the narrow top window. No way to turn off the radiator. A ventilator or airconditioning would be nice.
Guest Review for Charlotte Guest House, London
Paula
Group of Adults
Stayed: Oct '22
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"Good location, comfortable, clean towels every day"
Quiet Location, facilities good… Read more
"Good location, comfortable, clean towels every day"
Quiet Location, facilities good Read less
Likes:
Comfortable stay and location quiet at day and night
Dislikes:
None
Guest Review for Charlotte Guest House, London
Anne Marie
Family with older Children
Stayed: Oct '22
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Spotless room with everything you need, close to tube station, cafes and shops"
Very comfortable and great value for money.… Read more
"Spotless room with everything you need, close to tube station, cafes and shops"
Very comfortable and great value for money. Read less
Likes:
Communication excellent prior to travelling and check in was easy. We stayed in a building 5 mins walk from reception. It was exactly a described and like the photos.
Dislikes:
None
Guest Review for Charlotte Guest House, London
Melanie
Alone
Stayed: Oct '22
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"Superb!"
Superb! Extremely helpful, very professional, very clean and comfy, nothing was too much bother. In my case very helpful and friendly. Prepared to go to the extreme to help in every way possible. Very… Read more
"Superb!"
Superb! Extremely helpful, very professional, very clean and comfy, nothing was too much bother. In my case very helpful and friendly. Prepared to go to the extreme to help in every way possible. Very efficient, excellent correspondence - details about your key for your door etc. brilliant - you know exactly where, what and how! All the staff very nice and nothing is too much bother. Thank you very much Charlotte Guest House. Read less
Likes:
Rooms very comfortable, everything that you need and more.
Dislikes:
Nothing
Guest Review for Charlotte Guest House, London
Nolin
Mature Couple
Stayed: Sep '22
2
Would not recommend to others.
Rooms:
2
Value:
2
Friendliness:
3
Cleanliness:
3
Facilities:
2
Staff service:
2
Location:
2
"Not worth the money"
The room was not supplied with shampoo, only two bath towels, no wash cloths. The windows were frosted so we could not look out our window. The two weeks we were in the United Kingdom there was always… Read more
"Not worth the money"
The room was not supplied with shampoo, only two bath towels, no wash cloths. The windows were frosted so we could not look out our window. The two weeks we were in the United Kingdom there was always breakfast or continental breakfast. Read less
Likes:
We enjoyed visiting London
Dislikes:
Mentioned above
Guest Review for Charlotte Guest House, London
Christopher
Alone
Stayed: Sep '22
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"Everything up to the usual standard"
fine and relaxing.… Read more
"Everything up to the usual standard"
fine and relaxing. Read less
Likes:
convenient for links to the west end
Dislikes:
no
Guest Review for Charlotte Guest House, London
Mona
Alone
Stayed: Aug '22
5
Would recommend to others.
Rooms:
4
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
"Pleasant to stay in London"
The best thing about the Charlotte Guest House is the people--so kind and helpful. The bathrooms are always immaculate, and the rooms are great for the price.… Read more
"Pleasant to stay in London"
The best thing about the Charlotte Guest House is the people--so kind and helpful. The bathrooms are always immaculate, and the rooms are great for the price. Read less
Likes:
Very convenient, great neighborhood.
Dislikes:
No.
Guest Review for Charlotte Guest House, London
Smith
Alone
Stayed: Aug '22
5
Would recommend to others.
Rooms:
5
Value:
5
Friendliness:
5
Cleanliness:
5
Facilities:
5
Staff service:
5
Location:
5
Breakfast:
5
"The perfect launching pad for Lord's Test Match Cricket."
Everything was satisfactory.… Read more
"The perfect launching pad for Lord's Test Match Cricket."
Everything was satisfactory. Read less
Likes:
So Convenient for the 139.
Dislikes:
None
Guest Review for Charlotte Guest House, London
Patrick
Mature Couple
Stayed: Jun '22
3
Would recommend to others.
Rooms:
3
Value:
3
Friendliness:
1
Cleanliness:
3
Facilities:
3
Staff service:
1
Location:
4
"Very unhelpful aggressive man on reception July 4/5 asking advice re taxi service on notice board"
We stayed at Charlotte Guest House for seven nights check We are an elderly couple process for check in after 4pm very daunting like to know about this when booking make travel plans tp arrive before… Read more
"Very unhelpful aggressive man on reception July 4/5 asking advice re taxi service on notice board"
We stayed at Charlotte Guest House for seven nights check We are an elderly couple process for check in after 4pm very daunting like to know about this when booking make travel plans tp arrive before 4pm. on last night of stay we went to reception asking re taxi service (notice board) for National Express Bus. Tourists are not familiar with area but he just booked taxi nineteen pounds for 10 min journey when he could have helped letting us know Red Bus do same trip for less than five pounds Read less
Likes:
Hotel and price ok for basic service and travel to central London
Dislikes:
Re above description we are thinking that Hotel receptionist in any hotel will help/advise guests but on this occasion very brusque and dismissive
Guest Review for Charlotte Guest House, London
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